Need general 3CX technical support? Please complete the below form.First off – Are you an existing customer? If so, please click here and enter a trouble ticket! Let’s start there! We provide support to existing clients, based on which services that they have with us and also all 3CX customers. We also provide 3CX support on an on-call and billable schedule. Please let us know what type of support that you need below, and we will respond to your request. If you are having issues with your 3CX phone system contact us.
- Our telephone support rate is $95.00/hr for non-clients – (PURCHASE CREDITS HERE)
- Clients that utilize us for hosting and or telephony services pay a reduce rate of $80.00/hr. -(PURCHASE CREDITS HERE)
- We offer a full service 3CX monitoring plan, including regular updates to your 3cx install and support when you need it. This plan is $65.00 per month and includes our premium Network Watchguard server monitoring that protects your server from viruses and malware and also monitoring it 24 hours day. Any support that would be needed is billed at a rate of $65.00 per hour, as-needed and as requested by you. Click here to sign up for this monthly plan here.